When can I use this service?
You can use this service to send us documents in any case that has already been lodged with the AAT. If you want to apply for a review, you can do that online.
If the case is in our Migration & Refugee Division and you lodged the application using the AAT’s online application form as a registered user, you should send us documents using that system.
Are there any documents I cannot send using this service?
This service cannot be used by:
How many documents can I send?
There is no limit on the number of documents you can send us. However, the maximum size for any single document is 10MB and the maximum size for all documents is 50MB.
Where can I get more information about the service?
For more information about using this service, please look at our user guide. This includes information about the types of files you can upload and a video showing you how to use the service.
We collect personal information from you to:
We may also use the information to analyse and improve how our online services are used.
Some users trying to send us documents over a mobile network might experience problems uploading the documents through this service. We are aware of the issue and are looking into it.
If you experience any difficulties sending us documents, follow the Contact us link at the top of the page for information about other ways to send us the documents.